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Privacy Policy
Information Collection
We collect information from you when you view our website pages, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
How We Use Your Information
Any of the information we collect from you may be used in one of the following ways:
- To process transactions:
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails:
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
- To promote our products to you on other websites:
When you shop on our site we may use your viewing history to market our products to you when you visit other sites which allow us to place relevant advertising on their pages. Those sites normally allow you to opt out of that type of advertising if you find it not to be useful.
Information Protection
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database. It is then accessible only to authorized employees with special access rights to such systems who are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
When you place an order, make a payment, or lease an instrument through our website, a confirmation of the transaction is automatically generated and sent to you by email. We may also contact you by email for customer service and other business reasons. If you place an order that involves a shipment, you will receive email on our behalf directly from FedEx or Endicia, our shipping partners. Those emails serve as shipment confirmation and will include your tracking number(s).
We use Constant Contact for email marketing on an "opt-in only" basis. If you opt in to marketing email through the forms on our site or other means and later wish to opt out, you may do so through the unsubscribe link in the footer of a marketing email from us or by emailing your opt out request to us.
Cookies
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items you add to your shopping cart and to allow you to log in to your account. As you browse grothmusic.com, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our display advertising partners, including Google, then enable us to present you with retargeting advertising on other sites based on your previous interaction with grothmusic.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. We use Google Tag Manager and Google Analytics, which may place cookies to collect, aggregate, and report anonymized data about our site traffic to us.
If you wish to prevent our site from adding cookies to your browser, you may configure the cookie settings in the privacy and security settings of your browser to block them. Use the Help function of your browser if you need further direction. You can typically choose to block all cookies or just third-party cookies. We do not recommend blocking all cookies because you will be unable to log in, add items to your cart, proceed to checkout, or access account information.
Information Disclosure to Third Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
COPPA Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act) and do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Your Consent
By using our site, you consent to our online privacy policy.
Deletion Requests
Any Groth Music customer may have their personal data, including name, address, phone number, order history and any other personal information, deleted from our system by sending such request from the email address that you registered with to orders@grothmusic.com. This policy is in compliance with California CCPA, but is not limited to customers who reside in California. Groth Music will permanently delete all of your personal data and your history with our company when you send such a request by email. Please understand that this deletion of data is permanent, and should you need the information in the future, we would be unable to obtain it.
Changes to Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contact Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Groth Music
8056 Nicollet Ave S.
Bloomington, MN 55420Phone: 952-884-4772
Fax: 952-884-1134
Contact Form: Contact Us
Website: www.grothmusic.com